What Our Customers Are Saying

Real feedback from homeowners and businesses who trust us to get the job done right.

Trusted by Homeowners and Businesses Across the Portland Metro

We believe great service speaks for itself—and our customers agree. From emergency fixes to full system installs, we’re proud to be the team people count on when it matters most. Take a look at what real customers have to say about their experience with West Side Drain.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 800 reviews
Posted on Google Google
Brendan Gordon profile picture
Brendan Gordon
July 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Performance Properties truly appreciates our partnership with West Side Drain and Septic. Their team is always professional, dependable, and quick to respond whenever we need their expertise. Whether it’s routine maintenance or a more complex drainage or septic issue, they consistently provide honest recommendations, excellent communication, and quality workmanship. It’s a huge advantage to have a vendor we can trust to take great care of our property owners and residents. Their reliability, knowledge, and commitment to customer service make every project go smoothly, and we know the job will be done right the first time. We highly recommend West Side Drain and Septic to anyone looking for experienced, trustworthy, and professional service. Thank you for being such a valued partner and for always taking great care of our team and our clients!
Posted on Google Google
Dr. Ben Reebs, ND profile picture
Dr. Ben Reebs, ND
March 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Doug Folsom of West Side Drain not only is a great guy, but when it comes to all things involving drainage, such as septic tank assessment and installation, he knows more than almost anyone. Not only that, but he puts his customers above all else. I highly recommend West Side Drain for all of your drain needs.
Posted on Google Google
M D (MD) profile picture
M D (MD)
January 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Love these guys. Have been doing work at our commercial property for many years. Highly recommend.
Posted on Google Google
Haylee Johnson profile picture
Haylee Johnson
January 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Adam helped us fix the drain in our shower. He did an amazing job and he was very professional! We will definitely be using there company again!
Posted on Google Google
George Ingraham profile picture
George Ingraham
January 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Arrived on tiime as agreed. Technician dealt with problem, also explained why drain had blocked (my bad) and explained how to avoid furure problems. Also fixed minor problem with sink faucet at no additional charge. Charge was less than I had anticipated. Hope I don't have this kind of problem again, but if I do I will certainly call West SIde.
Posted on Google Google
James Gilbert profile picture
James Gilbert
January 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great people to work with, I highly recommend them!
Posted on Google Google
Shanti Mohling, MD profile picture
Shanti Mohling, MD
January 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely professional, competent and excellent service. I also felt the cost was very reasonable. The plumbers were tidy and cleaned up afterwards. My sewage pump needed to be replaced. It was exceptionally well done.This was amidst the big January freeze of 2024 and they were incredibly helpful during a tough time.
Posted on Google Google
Stephen Crane profile picture
Stephen Crane
January 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
One of our pipes where leaking in the garage Westside Drain came out clearing the problem without breaking my wallet.
Posted on Google Google
Lisa Kane profile picture
Lisa Kane
January 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They did a great job for me. I have used them a couple times and always good work
Posted on Google Google
Dee Bowton profile picture
Dee Bowton
January 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had drain issues at my parents 70's built home. West Side Drain was able to come, assess the problem. Finding a reasonable solution, cleared the blockage, putting the plumping system in good working order. Thank you for efficient curteous workmanship.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Top-Rated by Customers on Housecall Pro

As a proud Housecall Pro Super Pro, we’re honored to be recognized for consistently delivering high-quality service and reliable results. Here’s what customers had to say after working with us through Housecall Pro.

See Why Your Neighbors Trust West Side Drain

Get the Same 5-Star Service—Schedule Today

We’ve built our reputation on honest work, fast response times, and real results. Ready to experience it for yourself? Reach out and let us take care of it.